Colonial Benefit Group's health benefits advocacy concept is a direct response to the fast changing, and generally confusing, healthcare environment. Our employee advocacy program compliments and supports our clients’ human resources departments. Experienced advocates are ready to provide confidential support in navigating the complex healthcare landscape. Our advocates will assist employees.
Advocate on behalf of the employees in dealings with health plans and providers’ offices Resolve claims, eligibility, and problems with provider networks to ensure timely delivery of care. Coordinate and interface with multiple parties, including health plans, hospitals, medical groups, provider offices, and collection agencies to resolve billing disputes. Educate employees about their benefit plans and the appropriate way to access them. Support employees by providing information and resources on various health conditions and wellness programs.